Privacy Policy

Our tough security and privacy policy keep your trusted information safe and private. Information can only be accessed by staff to assist you, access is only available to third parties if you have given written permission or is to assist in criminal investigations. WolfHoo.com is the sole owner of the information collected on this site and we guarantee that we will not sell, share, or rent your information to any outside parties.

Collecting information

By using WolfHoo.com you authorize us to collect, store and use your personal information to
. Process your orders;
. Process your membership registration;
. Assist you in a customer service inquiries;
. Send you promotional material;
. Verify your identity with our payment partners.

What information do we collect and store?

Registered email/ password /nickname/ IP address/ the date and time/ browser and operating system/ the URL you requested/ your PayPal email / your PayPal shipping address and other information. Some examples of why we need this information include assisting in pre-orders, delivery, payment verification, promotions and newsletters, statistics on website use to aid in improving our customer experience and offering the most popular products. To contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with this website. If you no longer want to receive our newsletter, you can click the unsubscribe link.

Note: No one other than yourself can access your password, including our staff.

How do we collect the information?

1. When you browse our website, we may collect your IP address, browser, operating system, and the URL you request.
2. When you order on our website, we may collect the registered email, password, nickname, IP address, the date and time, browser and operating system, the URL you request, your PayPal email and your PayPal shipping address.
3. If we have a partnership with you, we may collect more information, for example, your phone number, your website, MSN, Facebook, your online URL for reviews and testimonials.

How do we store your personal information?

We have a secure storage system for both offline and online information to ensure that your information is well protected. However, it still remains important that you never share your username and password with any other person.

While we aim to store your personal information secure and private, we shall not be responsible for any breach of security caused by third parties, nor do we represent that WolfHoo.com is completely secure.

How do I access my stored information?

You have the right to view, update and correct information stored by WolfHoo.com. To access your personal information log in to your WolfHoo account and click my details or contact CS@WolfHoo.com